Frequently Asked Questions

LOCATIONS
What do I do if my pet is experiencing an emergency?
Our veterinary ER hospital is staffed 24 hours a day, 7 days a week, including holidays. If your dog or cat is injured or in need of emergency care, our experienced staff is here to help at any time.

You never need an appointment, but if possible, please call us at 508-759-5125 (for Buzzards Bay) or 508-38-7575 (for Dennis) and let us know that you are on your way so we can make sure our team is ready for your arrival and can begin treating your pet immediately.

How do I know if I need to bring my pet into the ER?

Since our pets cannot speak to us and tell us what’s wrong, it can be difficult to tell when your pet is experiencing a medical emergency. Cape Cod Veterinary Specialists has veterinary professionals on staff 24/7, so if you aren’t sure if you should bring your pet in, give us a call and our team can help guide you.

If your pet exhibits any of the following conditions, we recommend bringing them into our emergency room:

Difficulty breathing
Not moving
Straining or making excessive bathroom trips
Crying out in pain
Profuse vomiting (more than 2-3 times in a night)
Excessive drooling (in cats)
Collapse, tremors, or seizures
Any trauma
Any poisoning or toxin ingestion
Any string hanging out of any orifice

What happens when I bring my pet into CCVS for an emergency?

When you arrive at CCVS for an emergency visit, your pet will be examined by our highly skilled emergency critical care team. Our hospital operates much like a human emergency room: patients are triaged by a veterinary technician and are attended to according to urgency.

Our emergency department is staffed at all times by highly trained and well-qualified veterinary health professionals, including specialists board-certified in Veterinary Emergency and Critical Care.

How much will treatment cost?

Most sick or injured pets require diagnostic testing, blood tests, radiographs, consultations, examinations, and nursing care. Our emergency veterinarians will give you a more accurate estimate following the initial examination of your pet. Cape Cod Veterinary Specialists requires a deposit of 75% of the estimate at the time a case is admitted. Fees for professional services will be itemized and submitted to you for payment at the time of completion of our services. We accept payments of Cash, Visa, MasterCard, and American Express.

Need help paying your bill? CareCredit offers monthly payment plans for your pet’s healthcare needs. Click here or ask one of our team members for more information.

Can I visit my pet while they are being hospitalized at CCVS?

You can! We understand how stressful it can be to have your pet hospitalized and want to make sure we do everything in our power to care for you and your pet. CCVS has regular visiting hours from 12 noon to 8 pm. If your pet is here for surgery, we do not permit visiting on the day of the procedure so that your pet can rest and recover.

If you’d like to visit your pet while they are hospitalized, please call us and speak to the liaison to ensure that your pet will not be undergoing any procedure or treatment when you arrive. We will do everything in our power to get you in to visit your pet in a timely manner; however, we ask that you please be patient if our team is working with an emergency.

In the best interest of your pet’s recovery, we limit visits to twice daily for no longer than 15 minutes each visit. These limits are in place to prevent delays in the medical care requirements of your pet and to ensure plenty of time to rest and recuperate.

We, unfortunately, cannot allow visitation if your pet is in isolation, due to the required precautions to prevent the spread of contagious conditions.

What does it mean to be board certified and why is that important?

To learn more about board certification and why it’s important, visit our Board Certified Specialists page.

What if I need help paying for my pet’s veterinary bill?

Need help paying your bill? CareCredit offers monthly payment plans for your pet’s healthcare needs. Click here or ask one of our team members for more information.

We have two convenient locations.

Cape Cod Veterinary Specialists is open 24 hours a day, 7 days a week for emergencies. We also proudly offer premiere specialty veterinary care for your pet in close partnership with your referring veterinarian. Our specialists are board-certified in emergency & critical care, surgery, internal medicine, cardiology, and ophthalmology.

Buzzards Bay

Phone: 508-759-5125
Fax: 508-759-9861
Email: info@capecodvetspecialists.com

11 Bourne Bridge Approach
Buzzards Bay, MA 02532

Dennis

Phone: 508-398-7575
Fax: 508-398-7506
Email: dennisinfo@capecodvetspecialists.com

79 Theophilus Smith Road
South Dennis, MA 02660